If any of the following links don't work, please continue to read below:

Mobile Phones

Enjoy BasementSoul Radio while you're on the go. Click the TuneIn logo below and follow the instructions to download the app on your mobile device. Then type in BasementSoul.com and press play!!!

Media Players

MP3 streams can be played by iTunes, QuickTime, Real Player, Winamp, Windows Media Player, and other media players. To accomodate the various players, we provide our stream in the following formats: .pls .asx .ram .m3u.

Flash Player:

If your browser can view Flash, listen using the Flash Player. Once the player pops up, click the play arrow located on the left beneath the picture.

Winamp:

Listen using the .pls link. For additional assistance, please see Winamp support section: http://www.winamp.com/media-player/en.

iTunes:

Listen using the .pls link. For additional assistance and to download the latest version, please see the support section at http://www.apple.com/iTunes/.

QuickTime:

Listen using the .pls link. Certain browsers require the QuickTime Plugin, and reinstalling the player may be necessary to install this option. For additional assistance and to download the latest version, please refer to the support section at  http://www.apple.com/quicktime/download/.

Real Player Basic/RealOne:

Listen using either the .pls, .ram or the .m3u link. If the player is installed and the link will not play, you may need to reset the player's preferences. Go to Tools menu -> Preferences. In the left menu, go to Content -> Media Types and check off MP3 Audio, and MP3 Playlist. Click OK to save the settings, then close and restart the player. For additional assistance and to download the latest version, please refer to the player support section at http://real.custhelp.com/app/home-player.

Windows Media Player:

Listen using the .m3u or .asx link. If the player is installed but the stream will not play, you may need to reset the player's preferences. For WMP version 8 and higher go to Tools -> Options -> File Types, make sure MP3 is checked off. Save, then and close and restart your player. For additional assistance and to download the latest version, please see the Microsoft Windows Media Support Site at http://support.microsoft.com/ph/7763.

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Direct Stream Links

You can also copy and paste the appropriate link directly into your player:

http://75.126.64.105:8173/listen.pls
http://www.basementsoul.com/radio/basementsoul.asx
http://www.basementsoul.com/radio/basementsoul.ram
http://www.basementsoul.com/radio/basementsoul.m3u

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Firewalls and MP3 Streams

Some firewalls could prevent listening to the MP3 stream directly. The firewall at your job for example, may be configured to deny any inbound traffic not sent on port 80 (which most web traffic uses). If this is the case, the listener should contact their network administrator and find out if there is a workaround.

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General Help

Most online audio or video problems can be solved by downloading the latest player software.

When I listen to the live stream, the sound skips, cuts out, or buffers. Why?

You may not have a fast enough Internet connection to reliably listen to audio online. Internet Congestion can slow down the delivery of the stream, and may make it difficult for you to connect, or may cause increased buffering. This congestion could occur anywhere between you and the station. We apologize for your inconvenience and suggest you keep trying, or try again later. Try increasing your player's buffering setting. Local congestioncould also cause issues. Local (on your computer) bandwidth is shared between all open applications and the player, so closing applications frees up memory and may reduce buffering. Rebooting your computer often helps as well.

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Additional Help

If you would like additional assistance, please fill out our Contact form, providing as much detail as possible. While we can't guarantee that we'll be able solve every streaming problem, we'll do our best to help.